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Alive Memoirs

Remembering every minute .......

Frequently Asked Questions

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What is a Slideshow?

Is it worthwhile to make a Slideshow with the tons of pictures I have?

I love ALL the pictures I have! which ones should I choose to send you?

Can background music, songs and special effects be included?

Can you add my personal video clips to a Slideshow?

Can you make my show somewhat different from the samples you have?

Can't I create a slideshow myself or ask a friend to make it for me?

How should I send you my digital pictures?

I have printed photographs. Can I get a Slideshow made from them?

Should my digital pictures be of a minimum size or quality?

Do you digitally enhance my photos to remove red-eye?

How much time do you need to make a Slideshow?

How much will a Slideshow cost?

What forms of payment do you accept?

What is your Privacy Policy?

I don't live near you. Do you accept orders from out-of-state clients?

I need to ask you something. How should I contact you?

 

 

 

What is a Slideshow?

A Slideshow is a customized musical montage made from the pictures and videos you have taken over the years. Using your digital or scanned pictures.

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Is it worthwhile to make a Slideshow with the tons of pictures I have?

You bet! Slideshow are excellent when it comes to organizing and storing your precious memories.

 

Create a Slideshows with pictures of the first smile, the first tooth, the first step and other sweet moments of your baby's life. Gift the Slideshow to distant grandparents and let them experience what the little ones are up to!

 

Wow your guests at your child's birthday party or a sweet 16 by showcasing the Slideshow. Charm everyone at your wedding rehearsal dinner by letting a Slideshow tell the whole tale- starting from your dating days to your first kiss and the proposal!

 

Display your Slideshows at Birthdays, Graduations, Engagements, Weddings, Baby Showers, Anniversaries and Retirements.

 

Or simply show off your wonderful Hawaii vacation to friends and family after the backyard barbecue... the opportunities are endless!

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I love ALL the pictures I have! which ones should I choose to send you?

Select pictures that make you laugh or cry. Include special memories like birthdays, vacations, sports, New Year celebrations and other events. "Action" photos (making faces, dancing, riding a bike...) are awesome.

 

Do include pictures of family and friends- they will be watching the show and it's more fun to find oneself in the cast! And for best results, avoid pictures that are very small or blurry.

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Can background music, songs and special effects be included?

Yes. We purchase the sound tracks on your behalf and the cost is included in the price of the Slideshow, so you don't pay anything extra. If you have any favorite songs that you want us to include, just let us know and we'll love to do that for you!

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Can you add my personal video clips to a Slideshow?

Yes sure, we'll be happy to do that for you! There is no extra charge for this. However, each video clip of 1 minute (or less) will count as 10 pictures towards your pricing plan.

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Can you make my show somewhat different from the samples you have?

The sample shows on this website are just examples. We have hundreds of other color schemes, layouts, backgrounds and special effects that we use to custom-make the shows exactly the way each client needs. We'll also assist you in choosing music that goes well with your pictures. So whatever be your theme or event, be rest assured that your Slideshow will be tailored to fit in perfectly!

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Can't I create a slideshow myself or ask a friend to make it for me?

Certainly you can. However, slideshows made with free software do not match up to the quality of those made with professional-grade equipment. Professional software can be expensive to buy and a lot of time is needed to learn all their features. Your time is definitely better spent planning for the special day instead of stressing out on creating a show!

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How should I send you my digital pictures?

After submitting the Order Form you will receive you an email with the link to be directed to the Pictures Upload page where you can select picture files from your computer and upload them to us. If you prefer, you may skip this step and choose to upload your pictures at a later time when you are ready.

 

You also have the choice of not using the Pictures Upload page at all, in which case you can mail us your pictures on a CD, DVD, Flash Drive or Memory Card. We'll return your media back to you, after completion of your Slideshow.

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I have printed photographs. Can I get a Slideshow made from them?

Yes, definitely! If you have access to a scanner, you could get your prints scanned (at a resolution of 300 DPI or more) and send us the digital images in JPG format. For best results, please ensure that the scanner glass is wiped clean (with a dry lint-free cloth) after every few scans.

 

If you need us to scan your photo prints, please package them securely and fedex them to us using a trackable & insured shipping service. We use a professional-grade scanner with color correction and scratch reduction for optimum scan quality. There is a nominal charge for this photo scanning service. We'll return your photographs back to you, after completion of your Slideshow.

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Should my digital pictures be of a minimum size or quality?

If you are sending us pictures that you saved directly from a digital camera, they should be fine!

 

If you downloaded your pictures from a website or if your pictures have been clicked using a mobile phone, please verify that they are reasonably big in size so that they look good when seen on a big screen. If you are in doubt about the size/quality of your pictures, please contact us and we'll be glad to check them out for you.

 

If you are planning to send us scanned images of your printed photos, please request the scanning to be done at a resolution of 300dpi or more.

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Do you digitally enhance my photos to remove red-eye?

Absolutely. We take great care to ensure that there are no red-eyes in the Slideshow. Whenever necessary, we crop unwanted areas of your pictures and adjust their brightness and contrast.

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How much time do you need to make a Slideshow?

Orders are processed on a First Come First Served basis. From the moment we receive your pictures, it usually takes around two weeks for producing a Slideshow. Please allow extra time for orders placed during the peak season (May-July and Nov-Dec).

 

If you need your Slideshow to be made in less than 2 weeks, please request a Rush Order and we'll process it on a higher priority to ensure that you receive your Slideshow in time.

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How much will a Slideshow cost?

The price of a Slideshow is based on the number of pictures you provide. A complete pricing information is in the Pricing Plans section of the website. There is a plan for everyone!

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What forms of payment do you accept?

We accept checks, money orders and major credit cards through PayPal.

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What is your Privacy Policy?

Privacy of your information is extremely important to us. Any data you provide will only be used for creating your Slideshow . For details, please read the Privacy Policy of this page.

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I don't live near you. Do you accept orders from out-of-state clients?

We have clients from all over the United States- and many from other countries. Most of our communications with clients are through emais. As long as we can reach you by these means, we'll be happy to make a Slideshow for you!

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I need to ask you something. How should I contact you?

We would love to hear from you! Please feel free to call or send us an email regarding your concern. Our contact information is here.

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